Proud of our Philadelphia Help Desk team! A transformer fire caused a power outage in March 2017 in our Essington, PA office – Snow Day Protocol. Within minutes all Help Desk calls were rerouted using our very flexible VOIP Solution called Onsip. Ticketing system online via Autotask. Files and email at Office365. Invoicing and quoting systems all hosted in separate data centers at Amazon Web services. Our team worked together in online chat and was fully productive in taking care of our clients!
Need a responsive IT team who can handle your emergencies? Contact Nettology!