Get the IT support services you need, when you need them.
Providing expert IT support services is a Nettology specialty. With over 16 years of business consulting experience, we are a leading IT services company. We offer every level of support, including consulting, network design, implementation, emergency services, and more. We also offer on-site support to our clients in the Philadelphia area, if needed.
No project is too big, or too small. Whether you need extra help for your in-house staff for a short-term project, or you want us to provide all your technical support, we are ready to help. Count on Nettology for expert, efficient, and cost-effective services to businesses of all sizes. We’ll help your company grow and thrive, either as your trusted consultant or managed services provider.
IT Support Services We Offer
- Emergency IT support
- Office 365 migrations
- IT Office relocation or new office network set up
- Setting up VoIP phone system
- Firewall upgrades / migrations
- Physical server upgrades / replacements
- Migrating data from a physical server to a cloud server
- Virus/Ransomware remediation
- Implementing a back up solution
- Configuring wireless access points
- New laptop configuration
- Network monitoring
- Patch Management
- Cisco support services
- Cyber security network assessments
Every business needs a strong technical foundation. From the basics of setting up networks to consulting for AWS, Microsoft Exchange or VMware, Nettology will be your responsive, reliable and proactive technology partner.
IT Assist – For Companies Who Need Help with a Specific Project.
We can be the “extra hands” for your next special or one-off IT project. Our services range from technical administration and support to consultation for network design, and product recommendation and configuration. Outsourcing IT is a very economical way for a small to mid-size business to upgrade services or solve urgent issues.
We have strong relationships with many in-house IT professionals which has been earned by assisting them with network infrastructure design, server migrations and IT office moves and more. We’ve even provided staff vacation coverage. You can expect extensive professional experience and an invaluable depth of knowledge applied to your specific needs.
Our service package takes just the right amount of work from your current team to allow them to focus and ensure tasks are carried out quickly and effectively.
Help Desk Support.
Downtime can be crippling. Errors can cause hours of stress and loss of revenue. Access to our Help Desk Support will minimize downtime and maximize productivity. Our nation-wide Help Desk provides remote help for common tech issues such as password lockout, lost files, dragging computers, or creating and deleting user credentials.
Also, we can arrange for on-site help if your business is within the Greater Philadelphia area. When you need advice from our Help Desk, our specialists will provide prompt service and work to swiftly to resolve your technical issue.
Emergency Support.
Experiencing urgent IT problems? When it’s broken, we fix it. Get a rapid resolution from a reliable team that understands how damaging and stressful downtime can be. Our Emergency Support Response Team is seasoned and thorough.
We’ve been providing emergency services for businesses in the Philadelphia area and throughout the United States since 2007. Our Help Desk team has been providing emergency services for businesses in the Philadelphia area and throughout the United States since 2007.
Let us provide you with the best professional IT support services for your business – contact us for a free consultation or view other services we offer.